Driftsun
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Driftsun Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Driftsun has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice kayak, Quality product.
Cons: Broken clip, Needs a better fin design.Recent recommendations regarding this business are as follows: "Good kayak, buy it", "Be very protective of the fin on your kayak.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Driftsun has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice kayak, Quality product.
Cons: Broken clip, Needs a better fin design.Recent recommendations regarding this business are as follows: "Good kayak, buy it", "Be very protective of the fin on your kayak.".
Review authors value the most Billing Practices and Discounts and Special Offers. Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Broken part
- Nice kayak
- Broken clip
Preferred solution: Deliver product or service ordered
User's recommendation: Good kayak, buy it
Henrico, Virginia
Needed to order new kayak fin
- Quality product
- Needs a better fin design
User's recommendation: Be very protective of the fin on your kayak.
Resolved: DRIFTSUN CLEAR KAYAKS ARE DANGEROUS, poorly designed.
After a two and a half month battle with this company I finally received my full refund. From my order date, which was June 21, 2017 until Sept.
6, 2017, this transaction has been one horrible experience.
It took uncounted hours of my time, emailing this company, to get any satisfaction. Now, as of today, I can move on and put this behind me.
I failed to mention that the first kayak was damaged. The second one was defective.
Well, it is now August 21,2017. The company promised a full refund and that both kayaks would be returned, at their expense.
But, both kayaks are still being stored, in our barn. The company has failed to arrange return shipping.
I emailed them, on August 9th and as yet have not received a response since that date. I am still waiting for this to be resolved.
Preferred solution: Full refund
Well, it is September 6, 2017 and I finally received my full refund, as of today. The issue has been ongoing since June 22, 2017.
It was a battle getting this refund and it was a battle getting the return shipping order from the company. After three customer service people working with me, I was transferred to a fourth woman who fully understood the situation and did something about it.
The first three customer service reps. were not professional, compliant or understanding.
To total up this situation, it has been the worst experience I have had.
I will never purchase from this company again, nor would I recommend them.
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good endorsement